First international integration of Matador AI’s technology demonstrates the flexibility and adaptability of cutting-edge AI technology for automotive retailers

Matador AI, an innovative pioneer in artificial intelligence (AI) for the automotive industry, today announced the launch of an international expansion of its offerings by way of an exclusive strategic partnership with TRADER Corporation software division AutoSync, the leading provider of automotive software solutions to dealers in Canada. The partnership provides Canadian automotive dealerships access to the most cutting-edge AI technologies on the market today, enabling them to transform their operations to boost customer engagement and bolster service efficiencies.

As Matador AI’s business has been focused on the United States, the exclusive partnership with AutoSync marks a significant international application of its suite of AI tools, which are designed to optimize the customer journey from initial interest to post-sales support. AutoSync will immediately integrate the features of Matador’s AI-driven platform, which include real-time insights, personalized communication, and streamlined operations, all of which are designed to help dealerships enhance their service offerings and drive improved customer satisfaction.

“The proliferation of AI tools in the automotive retail space is changing the game for forward-thinking dealers around the globe seeking the most effective ways to maintain a competitive edge,” said Nick Cossette, Head of Growth, Matador AI. “AutoSync’s clear market leadership and robust distribution network establishes a clear path for a substantial number of Canadian dealerships to easily adopt and integrate technologies that will help them thrive. Today, automotive dealers in virtually every country in the world have the same access to this technology that delivers a powerful competitive advantage.”

The combination of AutoSync’s established presence, reputation, and expertise and Matador AI’s innovative and thoughtful approach to developing tools that resolve some of dealers’ most challenging pain points, demonstrate the complementary nature of two approaches that dovetail perfectly to drive improved customer experience and overall dealership profitability. Matador AI’s solutions seamlessly integrate into existing dealership technology systems, enabling quick and easy adoption of powerful AI tools among dealership operators wherever they do business.

“Matador AI’s solutions align perfectly with our mission to empower dealers with the tools they need for success in a digital-first age,” said Matt Lawson, Chief Sales Officer, AutoSync. “Through our partnership, the Canadian automotive market is now on the bleeding edge of what’s possible. We are confident that our joint efforts will set a new benchmark for customer relations within the automotive sector.”

Matador AI provides dealerships the ability to tap into the power of AI to forecast market trends, better understand customer needs, and deliver distinctive personalized experiences that are necessary in order to maintain a market leadership position. By setting a new benchmark for dealer operations, the Matador AI’s technology also represents a leap forward for the entire automotive industry.

Canadian dealers interested in receiving more information about the partnership or seeking a demo can directly connect with AutoSync at www.autosync.ca. Organizations in other global markets interested in learning more about Matador AI can visit matador.ai.

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Headquartered in the Dallas-Fort Worth metroplex, the companies will support their global partners, clients, and prospects in the commercial and public sector market. Their capabilities will drive MTX’s vision of creating a people-centric impact and digital transformation in new regions.

“Our partnership enables us to bring combined offerings and resources to the market needs rapidly as organizations look to innovation with CRM + Data + AI. We are excited to expand our combined brand awareness in the enterprise and public sector market with laser focus in driving outcomes.” — MTX Founder & CEO Das Nobel.

The strategic partnership will place a strong focus on the following industries:

1. Financial Services: CRM + Data + AI market demand is growing exponentially, and this partnership brings speed to market with innovation in the banking, insurance, asset, and wealth management industries.
2. Health & Life Sciences: MTX and KSquare are composed of multidisciplinary experts dedicated to advancing the healthcare industry. MTX industry experts are focused on providers, payers, pharmacies, and MedTech to develop life-saving solutions through this partnership. Their innovative ecosystem of healthcare-related accelerators will help organizations navigate complex public health issues, streamline the delivery of health and mental health services, meet complex regulatory requirements, and advance industry research. KSquare brings extensive experience in Salesforce Healthcare CRM, enabling healthcare providers to operate efficiently and effectively.
3. Public Sector: MTX’s public sector credentials are in high demand in the LATAM and Caribbean market for the Saas providers. This partnership enables driving early-stage opportunities for cloud transformation journeys.

“This partnership will allow KSquare and MTX to further support our clients and deliver meaningful outcomes to the communities we serve. I look forward to working with MTX Founder & CEO, Das Nobel as we explore new opportunities in LATAM and Carribeans.” — KSquare CEO & Chairman, Varma Buddharaju.

By leveraging leading cloud technologies, the partnership will create opportunities to tackle growing market demand in CRM + Data + AI. MTX and KSquare further their partnership at Dreamforce 2023, hosting a luxury yacht event to connect with global leaders and partners.

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Veeva Systems Inc. (NYSE: VEEV), a leading provider of industry cloud solutions for the global life sciences industry, today announced results for its second quarter ended July 31, 2023.

“We had a great quarter with progress across the board that was particularly significant in CRM and clinical,” said CEO Peter Gassner. “Thanks to our customers for your partnership and to the Veeva team for your continued focus on customer success and product excellence.”

Fiscal 2024 Second Quarter Results:

• Revenues: Total revenues for the second quarter were $590.2 million, up from $534.2 million one year ago, an increase of 10% year over year. Subscription services revenues for the second quarter were $470.6 million, up from $428.6 million one year ago, an increase of 10% year over year.
• Operating Income and Non-GAAP Operating Income⁽¹⁾: Second quarter operating income was $104.0 million, compared to $101.1 million one year ago, an increase of 3% year over year. Non-GAAP operating income for the second quarter was $211.9 million, compared to $202.0 million one year ago, an increase of 5% year over year.
• Net Income and Non-GAAP Net Income⁽¹⁾: Second quarter net income was $111.6 million, compared to $90.6 million one year ago, an increase of 23% year over year. Non-GAAP net income for the second quarter was $198.0 million, compared to $166.2 million one year ago, an increase of 19% year over year.
• Net Income per Share and Non-GAAP Net Income per Share⁽¹⁾: For the second quarter, fully diluted net income per share was $0.68, compared to $0.56 one year ago, while non-GAAP fully diluted net income per share was $1.21, compared to $1.03 one year ago.
• Customer Contracting Change: The previously announced customer contracting change that standardized termination for convenience (TFC) rights in our master subscription agreements went into effect on February 1, 2023. This resulted in a change in the timing of revenue for certain customer contracts to which a TFC right was added and reduced revenues, operating income and non-GAAP operating income, and net income and non-GAAP net income in the second quarter.

“In the second quarter, we delivered strong financial performance across the board including results ahead of all guided metrics,” said CFO Brent Bowman. “We are executing well and our proven operating model will continue to drive strong growth and profitability well into the future.”

Recent Highlights:

• Veeva Announces Vault CRM Milestones — Veeva recently announced the first Vault CRM customer win, less than a year since announcing the migration of its market leading Veeva CRM solution to the Veeva Vault Platform. Vault CRM is now planned for general availability in April 2024 and will be the go-forward product for all new customers at that point. The next generation of CRM for the life sciences industry, Vault CRM will include all the functionality of Veeva CRM and new omnichannel capabilities, including Vault CRM Service Center.
• Leading in Clinical with Innovation and Product Excellence — Veeva is helping the life sciences industry deliver clinical excellence by connecting sponsors, research sites, and patients. Companies are looking for a unified platform that is tightly integrated across clinical operations and clinical data management to speed clinical execution. Veeva Vault Clinical has more than 500 customers, including 85 that have selected applications from both Veeva Vault Clinical Operations and Veeva Vault Clinical Data Management.

Financial Outlook:

Veeva is providing guidance for its fiscal third quarter ending October 31, 2023 as follows:

• Total revenues between $614 and $616 million.
• Non-GAAP operating income between $223 and $225 million⁽²⁾.
• Non-GAAP fully diluted net income per share between $1.26 and $1.27⁽²⁾.

Veeva is providing updated guidance for its fiscal year ending January 31, 2024 as follows:

• Total revenues between $2,365 and $2,370 million.
• Non-GAAP operating income of about $820 million⁽²⁾.
• Non-GAAP fully diluted net income per share of approximately $4.68⁽²⁾.

Veeva is reiterating guidance for its fiscal year ending January 31, 2025 for the following metrics:

• Total revenues of at least $2,800 million.
• Non-GAAP operating income of at least $1,000 million⁽²⁾.

Conference Call Information

Prepared remarks and an investor presentation providing additional information and analysis can be found on Veeva’s investor relations website at ir.veeva.com. Veeva will host a Q&A conference call at 2:00 p.m. PT today, August 30, 2023, and a replay of the call will be available on Veeva’s investor relations website.

___________
⁽¹⁾ This press release uses non-GAAP financial metrics that are adjusted for the impact of various GAAP items. See the section titled “Non-GAAP Financial Measures” and the tables entitled “Reconciliation of GAAP to Non-GAAP Financial Measures” below for details.

⁽²⁾ Veeva is not able, at this time, to provide GAAP targets for operating income and fully diluted net income per share for the third fiscal quarter ending October 31, 2023, the fiscal year ending January 31, 2024, or the fiscal year ending January 31, 2025, because of the difficulty of estimating certain items excluded from non-GAAP operating income and non-GAAP fully diluted net income per share that cannot be reasonably predicted, such as charges related to stock-based compensation expense. The effect of these excluded items may be significant.

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Veeva Systems (NYSE: VEEV) today announced two major milestones as it advances Vault CRM – the next generation of CRM for the life sciences industry. Vault CRM had its first customer win with an innovative oncology biotech. The early adopter plans to go live starting with their field medical team in Q4 2023. Veeva also announced plans for the general release of Vault CRM in April 2024.

“The Veeva product team has made remarkable progress since we announced Vault CRM less than a year ago,” said Tom Schwenger, Veeva president and COO. “By focusing on product excellence, innovation, and customer success, Vault CRM will have its first customer live in Q4 2023, an important milestone as we look ahead to the future of CRM for the industry.”

Built on the Veeva Vault Platform for the unique needs of life sciences, Vault CRM will include all the functionality of market-leading Veeva CRM and new omnichannel capabilities. Vault CRM Service Center – included with Vault CRM at no additional charge – provides new call center capabilities inside sales and hybrid reps can use to support the service-centric engagement necessary for today’s more complex therapies.

Vault CRM is planned for general availability in April 2024 and will then be sold as the go-forward product for all new customers. The current Veeva CRM solution built on the Salesforce platform will enter stability mode after its final functional release in December 2023 to minimize change and provide a smooth migration path to Vault CRM for existing Veeva CRM customers. During stability mode, Veeva CRM releases will include fixes for significant defects, compliance, platform compatibility, and security updates. Veeva CRM will be supported until September 2030.

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Tecnotree Sensa is a new AI-enabled technology that cuts across the Tecnotree portfolio to enable the creation of configurable AI solutions that will humanize digital experiences with intelligence, across telcos as well as other industry verticals such as healthcare, education, sports, financial services, entertainment, gaming, and reality. Tecnotree Sensa AI-enabled digital experiences provide 5G & AI deepening customer engagement & improving operational efficiency, helping harness 5G driven monetization.

This agreement with a long-standing customer proves Sensa’s cross-sell and up-sell capabilities across Tecnotree’s digital portfolio. Tecnotree is set to deliver a comprehensive solution to the operator’s need for centralizing customer information across their Business Support Systems (BSS) platforms. This solution will consolidate and update data from various legacy CRM (Customer Relationship Management) and billing bases, while seamlessly integrating into their customer interaction channels and backend platforms. Tecnotree’s proposed Intelligent Customer 360 solution powered by Sensa will provide a single view across multiple backend CRM, billing, and legacy applications, consolidating information from multiple platforms in real-time, and automatically resolving key business entities to create a temporal and longitudinal view of the customer. This aggregated and highly dynamic customer view will enable the company to solve not only their challenges in providing a single view of the customer but will also enable them to gain visibility into their customer experience KPIs.

The implementation of the proposed solution will result in the following benefits:

• Consolidation of customer information in a single application, improving the quality and reliability of data presented across different channels.
• Deep insights and knowledge about the customer aggregated from various backend systems including CRM, billing, and legacy applications.
• Digitization and exposure of customer information for both front-end and legacy systems, enhancing the speed at which users can validate customer data.
• Reduction of sales and post-sales management errors by ensuring correct customer data is presented through a comprehensive 360-degree view.
• Increased customer satisfaction through improved identification and consolidation of their information.
• Acceleration of information aggregation via Sensa’s Low Code/No Code AI Platform that enables orchestration between heterogeneous applications.
• Simplified integration with an open digital platform based on TMForum Open Digital Architecture standards and Open APIs.

“We are thrilled to have been chosen to implement our latest AI software, the Sensa Intelligence platform. This innovative platform will work seamlessly across Tecnotree’s digital portfolio and technologies, spanning a wide range of Digital BSS Suite for telcos”, said Padma Ravichander, CEO of Tecnotree. “This partnership is a significant step forward for Tecnotree and demonstrates our commitment to delivering innovative solutions that help our customers stay competitive in a rapidly changing digital landscape. The cutting-edge technology will enable the customer to leverage our portfolio of products and services while keeping customer sentiments at the forefront of their digital experiences.”

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Knock® CRM, the leading industry CRM and performance management platform for multifamily property owners and managers, today announced its upcoming launch of new artificial intelligence-powered leasing tools, AI Voice and Call Intelligence. Both tools integrate seamlessly into the Knock CRM platform, enabling leasing teams to leverage the power of AI to improve conversions while eliminating reliance on external services.

The number of phone calls to apartment buildings has doubled in the past year and simultaneously, multifamily operators are struggling to keep up with nationwide talent shortages. The result is at least 40% of inbound phone calls go unanswered. Knock’s AI Voice solution addresses this problem by engaging in natural dialogue with each caller.

Call Intelligence captures data on every call between prospects and leasing teams, helping teams evaluate performance to improve sales effectiveness and the consistency of a high quality customer experience. Calls are also analyzed to provide information that can be leveraged to prioritize future capital projects like property amenity improvements or other value-add projects.

“Knock’s AI Voice product is unique in that it provides a value-added solution to multifamily operators regardless of whether calls are answered or unanswered,” said Demetri Themelis, co-founder and CEO. “Unanswered calls will be greeted by Knock’s AI Voice assistant, collecting important information and quickly converting them into booked appointments 24/7. Additionally, the transcript data from these calls is used to power multifamily’s first ever Call Intelligence reporting, enabling managers to monitor performance and accelerate positive outcomes like never before.”

Current solutions exist but rely on multiple API integrations without any of them acting as the single source of truth for data. Knock is fully integrating AI Voice and Call Intelligence into its CRM platform so that all data is captured and referenced as easily as possible, providing a seamless user experience for both the leasing agent and prospective resident.

By harnessing the power of AI, Knock is enabling property management teams to maximize their resources and meet rising demand from prospective renters. To learn more about AI Voice and Call Intelligence, launching with limited availability in early July, visit https://landing.knockcrm.com/voice-ai.

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Veeva Systems (NYSE: VEEV) today announced that Biocodex, a family-owned multinational pharmaceutical company, has adopted Veeva CRM to help drive more efficient pharmacy sales in France. Following its recent acquisition of Laboratories IPRAD, Biocodex is leveraging the pharmacy order management and store check capabilities of Veeva CRM to effectively orchestrate and align complex selling processes from order capture to delivery.

“As we move more than half of our business to over-the-counter products and shift to an increasingly pharmacy-oriented network, we need flexibility across our sales channels. Veeva CRM helps us quickly onboard new reps so they can lead impactful engagements with various pharmacies and wholesalers,” said Emilie Perthuiset, general manager of France at Biocodex. “Our field teams can now improve product visibility while quickly negotiating orders with accurate pricing and discounting determined in store.”

In under six months, Biocodex consolidated hundreds of disparate contracts and started coordinating interactions with multiple new stakeholders on Veeva CRM. With an advanced pharmacy order management and store check solution, the French pharmaceutical company is automating administrative tasks for its reps so they can harness their efforts where it matters most—speeding order processing so products make it to the shelf faster.

“Bringing together Biocodex and IPRAD’s product portfolios into one solution will save reps time negotiating a single order, so they can focus on inventory checks and product education,” said Rohan Poole, senior director of commercial strategy at Veeva. “This can help strengthen pharmacy-rep relationships and improve the customer experience, both crucial as Biocodex expands pharmacy sales in France.”

Using Veeva CRM, Biocodex’s reps gain actionable insights throughout the sales process, including better visibility into order history, invoice status, past negotiations, and current market pricing. As part of Veeva CRM, Veeva CRM Approved Email will help their field teams remain compliant while sending order confirmations and educational product information.

Additional Information

For more on Veeva CRM, visit: veeva.com/eu/CRM
Connect with Veeva on LinkedIn: linkedin.com/company/veeva-systems
Follow @veeva_eu on Twitter: twitter.com/veeva_eu

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UiPath (NYSE: PATH) today announced it has joined the MuleSoft Technology Partner Program with the release of a MuleSoft Certified Connector for the UiPath Platform. MuleSoft Certified Connectors, accessible on MuleSoft’s Anypoint Exchange, are developed by MuleSoft’s partners and developer community and have been reviewed and certified by MuleSoft. The UiPath connector allows companies to simplify integration to the UiPath Platform and enables them to build seamless automations while harmonizing different integration approaches that address highly complex needs with scale and flexibility.

Customers can address more use cases by combining MuleSoft with the UiPath Platform. This integration makes it easy to invoke or retrieve information from within an application and seamlessly integrate software robots into the local software ecosystem. For example, pre-determined events, such as an account update in a Customer Relationship Management (CRM) system, can trigger a robot to run a specific business workflow.

“UiPath has always been an open platform,” said Dhruv Asher, UiPath SVP of Business Development and Product Alliances. “Our partnership with MuleSoft provides customers more choices across their automation journey and demonstrates our continued investment in the Salesforce ecosystem.”

The MuleSoft Technology Partner Program includes leading enterprise software companies across both functional applications, such as CRM, enterprise resource planning (ERP), marketing automation, and HCM, as well as across industries, including financial services, healthcare, retail, and media and telecom. Using MuleSoft, technology partners help customers achieve greater speed, agility, and efficiency by making it possible for companies to turn every asset in their organization – data, bots, and applications – into reusable building blocks to scale and increase the speed of work.

MuleSoft customers can learn more about the MuleSoft Certified Connector for UiPath by visiting https://www.mulesoft.com/exchange/com.mulesoft.connectors/mule4-uipath-connector/.

UiPath customers can learn more about how to integrate data from siloed apps and systems faster and automate complete workflows more efficiently with MuleSoft at: https://www.mulesoft.com/platform/enterprise-integration.

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Creatio, a global vendor of one platform to automate industry workflows and CRM with no-code and a maximum degree of freedom, today shares the success story of its customer BluePrint Automation (BPA). The world leader in end-of-line packaging automation selected Creatio to reinforce its sales and marketing efforts with a no-code platform for CRM, and today, the company is ready to share the details of the implementation.

BPA designs, develops and manufactures packaging solutions for flexible and other tough-to-handle packages. Backed by thousands of successful installations in over 60 countries, BPA has three full-service manufacturing facilities in the USA and Europe, an additional facility in China, and ten sales and service subsidiaries worldwide.

Aiming to reduce human error and optimize customer interactions, the company was in search of a solution that would streamline communications and automate all stages of the buyer’s journey from initial interest to closed-won. BPA opted for Creatio’s no-code platform to automate industry workflows and CRM as an easily configurable solution to minimize development efforts and reduce the need to hire developers.

“It was impressive to see how quickly we could adopt the system and implement the desired workflows. The system works exactly the way we want it to work,” says Scott Williams, Regional Sales Manager at BPA. 

The future looks ingeniously bright for BPA. Powered with Creatio’s no-code tools, the company is pursuing further improvements to its operations and scaling digital transformation initiatives. 

The system was implemented with the help of Creatio’s partner Techosystem.

The full success story can be found here.  

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Customers like Vonage, RBC Wealth Management, and ENGIE are automating mundane and repetitive processes, freeing up time to create technology that differentiates their business

Today at TrailblazerDX, Salesforce (NYSE: CRM), the global leader in CRM, announced new innovations in Salesforce Flow, the complete suite of automation technologies, to help customers quickly automate any complex business process on the Salesforce Customer 360 Platform. Built on Salesforce’s low-code platform, Flow delivers business value fast by empowering people, simplifying processes, and integrating systems.

As companies face uncertain economic times with inflation, supply chain disruptions, and labor shortages, automation helps them replace tedious, manual tasks with automated processes to accelerate productivity, and provide better customer experiences, at scale. In fact, 91% of organizations say they need solutions that automate processes so they can do more with less, and 77% of workers say automation has provided them with the time to deepen relationships with customers and stakeholders.

With Flow, service agents can now automatically route work across global teams and digital channels to deliver more personalized service for high value clients. Wealth managers can focus more on client outcomes by automating repetitive data entry and streamlining data-heavy processes like cash and stock reconciliation. Healthcare providers can improve the patient experience by automating referral processes and billing management to get patients the care they need fast. And supply chain managers can unify data and integrate disparate legacy systems to streamline order fulfillment and vendor management.

“Our customers save 109 billion hours every month using Salesforce Flow to automate manual processes in their businesses. This frees up time for employees to focus on higher value work,” said Patrick Stokes, EVP and GM of Salesforce Platform. “This is automation on one unified CRM platform. New features for Flow provide users the ability to trigger flows from analytics dashboards, use low-code to easily integrate with any system, and interact with flows directly within Slack, where people spend most of their time. It’s more than just automation — it’s automagic.”

Salesforce Flow: Delivering automation at massive scale

With Salesforce Flow, customers can automate a broad range of business processes. Flows collect data then act on it, helping customers work smarter, not harder, and saving time by handling complex business processes using clicks, not code.

–  In March 2022, Salesforce ran 1.3 trillion automations on the Salesforce Platform, which amounts to $2.19 trillion** in customer business value. That’s 1.3 trillion times someone did not have to write an email, set a notification, change a status field, or manually duplicate data.

–  Salesforce customers saved 109*** billion hours of work by automating processes in  March 2022.

–  Salesforce customers run 44 billion workflows and processes daily.

–  More than 900 out-of-the-box workflows, bots, and RPA solutions from partners like Chargent, GetFeedback, and 7Summits will be available via the Salesforce AppExchange for use across clouds and industries.

What’s new with Salesforce Flow:

Salesforce is continuing its investment in Flow by launching new capabilities that make it easier to get work done, while seamlessly delivering experiences that engage customers. Flows collect data and then act on it, helping people work smarter, not harder, and saving time by handling complex business processes without requiring extensive development work.

• Empowered people: New Flow in Slack combines Slack’s collaboration capabilities with the power of Salesforce low-code automation tools to invoke rich business processes built in Flow right inside of Slack, where work and collaboration is already taking place.
• Delightful processes: New Flow Actions enable customers to launch workflows in Salesforce Flow directly from a Tableau dashboard, enabling them to go from insights to actions, and eliminate problems that arise from switching between multiple applications to get work done. In addition, Flow Orchestration uses automation to simplify multi-step and multi-user processes.
• Seamless systems: New Flow Integration* enables admins and developers to integrate data from any system with clicks, and invoke processes in any flow. In addition, Flow RPA leverages robotic process automation technology from MuleSoft – natively integrated in Salesforce Flow – to bring in data or take action from any legacy system, making end-to-end automation of every step in a workflow possible.

In addition, Flow now includes low-code testing functionality that allows admins and developers to build automated testing across their Flows without code. Customers can now also see a single view of all their triggered automations across systems for version control.

Customers innovate and thrive with automation 

In every industry, our customers, including Vonage, RBC Wealth Management, and ENGIE, are embracing automation to improve their workflows and drive value for their businesses:

“As a global leader in business cloud communications, we are always looking for ways to enhance productivity and efficiency,” said Savinay Berry, Executive Vice President, Product and Engineering, Vonage. “Salesforce’s solutions have helped us to automate workflows that allow our teams to collaborate more easily, drive value for customers, and fuel our international expansion.”

Additional information.

• Learn more about how automation is helping organizations drive efficiency here.
• Learn more about Salesforce Flow here.
• Learn more about how Salesforce Platform enables organizations to innovate fast, scale with confidence, and empower everyone to succeed here.
• Learn more about how developers can design, implement, and deploy APIs and integrations from a single environment with MuleSoft Anypoint Code Builder, a new integrated development environment (IDE).
• *Flow Integration is built into Flow and is powered by MuleSoft Composer, and Flow RPA is powered by MuleSoft RPA.

Pricing and availability

• Flow in Slack is expected to be available in beta in June 2022, and generally available in October 2022.
• Flow Orchestration is currently available. Flow RPA is expected to be generally available in the second half of 2022.
• Flow Integration is generally available. The integration into Flow Builder will be available in the second half of 2022.

**Multiply the assumed human capital needed to execute a typical process by the total number of processes automated in March 2022. The calculation assumes $20/hr, and 5 minutes of time saved. Money saved = # processes * (assumed money saved/process = $20/hr*5min/process or $1.67/process) = 1,311,913,101,975 processes*$1.67/process = $2.1908949e+12.

***Time and hours-saved calculations are based on the number of processes automated in March 2022, multiplying the assumed time (5 minutes) and cost ($20/hr) to complete a typical business process. Hours saved = # processes * (estimated avg time saved/process = 5 min) = 1,311,913,101,975 *5 min =  109,326,091,831 hours.

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