Mytonomy Inc., a leader in cloud solutions for health education and engagement, announced today that the company is a proud participant of the American Academy of Orthopaedic Surgeons’ (AAOS) Patient-Reported Outcome Measures (PROMs) Vendor Program^[1]. The program is designed to offer a rich library of technology vendors and solutions to AAOS members and their orthopedic care teams, supporting them with the collection and analysis of patient outcomes data.

The Mytonomy Cloud for Healthcare platform streams orthopedic patient education video content and provides comprehensive guidance, supporting patients through the entire perioperative journey for joint replacement from initial shared decision-making and HOOS/KOOS assessment to post-operative rehabilitation and recovery at home.

“Joining the AAOS PROMs Vendor Program underscores how effective patient education strategies can enhance the collection of patient-reported outcomes,” said Mytonomy President and Co-Founder Vinay Bhargava. “With seamless integration with Epic and other EHR/CRM systems, healthcare systems will also benefit by supporting their Orthopedic Service Lines in scaling their patient volumes by reducing the need to hire additional nurse navigators, increasing efficiency.”

Mytonomy Cloud for Healthcare is designed to educate patients undergoing orthopedic surgery to help reduce delays in scheduling surgery, decrease length of stay, and improve surgical outcomes. The content supports patients in recovering at home instead of returning to the hospital and aims to increase overall patient satisfaction. Customer feedback to KLAS Research resulted in a category-leading score, showcasing Mytonomy’s expertise in the field.

“Mytonomy’s unique approach to patient education leverages its video consumption by patients to drive PROM survey completion,” added Vinay Ambekar, executive vice president of engineering and product, Mytonomy. “Our data shows that Medicare-eligible patients watch over 30 minutes of our expert content. More than half of the invited patients log in and watch our content. We are proud that leading health systems have digitized their pre-surgical orthopedic education classes, moving the experience onto the Mytonomy platform, saving time and resources for clinicians.”

“Finding the right technology vendor who can help ease the burden of collecting patient-reported outcome data is vital, but often complicated,” said Kurt P. Spindler, MD, FAAOS, AAOS PROMs workgroup chair. “We are pleased to welcome Mytonomy into AAOS’ circle of featured PROMs vendors and look forward to further assisting and educating AAOS members with the PROMs implementation process.”

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In the last decade, the use of high deductible health plans (HDHP) with HSA accounts has more than doubled (link) and more than quadrupled for those without HSA accounts. These HDHP plans can have out of pocket maximums of $6,900 (individual) or $13,800 (family), putting a much higher cost burden on the patient and shifting more of a practice’s outstanding receivables away from standard insurance payments. For the first time ever, patient receivables are now a larger portion of open A/R than insurance for many practices (link).

This shift means practices are increasingly faced with the added responsibility of educating patients on coverage and costs. Additionally, manual outreach for patient collections and bad debt creates more strain on practice resources. All of this presents challenges while trying to use inadequate, ineffective solutions.

Greenway Health Pay aims to alleviate confusion and frustrations for patients and practices by providing easy access to cost information, convenient payment methods and simple payment plans. Ready to use with both of our Greenway’s EHR platforms, this new suite of solutions includes on-demand payment options, flexible payment plans for pre-payment or existing balances, electronic statements, and balance information. Patients will be able to breeze through the process with the ability to have a saved payment method or “card on file.” Having the tools to provide upfront information and the means to accept payment at all stages of the visit allows practices to improve overall collections and streamline disparate A/R collections processes.

Greenway Health Pay will give patients visibility and access to electronic statements and up-to-date account balances. Patients will have access to multiple contactless payment options through text, email, online, card on file or their patient portal. Greenway Health Pay will provide peace of mind with secure payment options and simple setup of payment plans for upcoming expenses or outstanding balances.

“With the growing financial responsibility of patients as consumers, coupled with expectations for flexible payment options, the patient payment space presents tremendous opportunity for innovation”, said David Cohen, Chief Product and Technology Officer at Greenway Health. “We believe that combining convenience and flexibility with safety and security in a consumer-friendly package will also result in improved collections – and financial wellness – for both providers and their patients.”

Greenway Health is a leading health information technology service provider specializing in electronic health records with its flagship Intergy and Prime Suite products. Greenway and its award-winning solutions have been ranked highly in the Best in KLAS awards by KLAS Research, an independent research organization that assesses healthcare vendor performance through independent feedback from users. Additionally, Greenway Health’s revenue cycle solution, Greenway Revenue Services, was named the 2023 North American Customer Value Leadership Award in Frost & Sullivan’s Best Practices Award.

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Overwhelmed by administrative tasks, clinicians often have limited time for quality patient interactions. Stella tackles this challenge by automating processes and streamlining workflows. Clinical Copilot is built on four pillars of success:

• Data-Driven Accuracy: Stella leverages 150 years of research, 220 million+ relationships, and 16 million biomedical insights to support clinical decisions with robust data. Imagine having decades of knowledge at your fingertips to inform every patient interaction.
• Enhanced Efficacy: Leveraging best practices and real-time insights, Stella empowers clinicians to deliver the most effective care, significantly improving patient outcomes.
• Streamlined Efficiency: Effortless notes, smart automation, and smooth EHR integration. Free up valuable time for what matters most – patient care.
• Measurable ROI: Improved documentation, reduced administrative burdens, and increased patient satisfaction, lead to  increased ROI. Stella is an investment in the future of your practice.

Here’s how Stella Clinical Co-pilot delivers on these promises: 

• Effortless Note Generation: Generate accurate and concise clinical notes with ease. Stella can dictate your patient interactions, automatically capturing key details and generating comprehensive summaries.
• Individualized Intelligence: Grounded in extensive research, Stella transcends traditional reliance on only population-level data. Now, Stella delivers individualized insights, significantly enhancing and supporting precision in clinical decision-making.
• Personalized Recommendations: Leverage Stella’s vast knowledge base to provide tailored recommendations for each patient.

Beyond Efficiency, Stella Bolsters Clinical Decision-Making: 

Stella uses advanced graph neural networks to analyze medical data, uncovering complex relationships between symptoms, diagnoses, and treatments. This provides clinicians with real-time, personalized insights for better decision-making and improved patient outcomes.

“Stella Clinical Co-Pilot is set to revolutionize clinical note-taking and streamline administrative tasks for healthcare professionals. It offers advanced patient data management, automated note generation, and seamless integration capabilities, significantly reducing the administrative burden on clinicians and enhancing overall healthcare efficiency,” says Ritu Mehrotra, Founder and CEO at United We Care.  

United We Care remains dedicated to harnessing the power of AI to improve mental health and well-being globally. Learn more about Stella Clinical Co-pilot and how it can transform your practice atwww.unitedwecare.com

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Transforming cohort retrieval

Identifying patient cohorts is essential for clinical trials, retrospective studies, and other healthcare applications. Traditional methods relying on automated queries of structured data combined with manual curation are time-consuming and often yield low-quality results. Mendel’s AI offerings utilize a unique approach that couples a world-class clinical LLM trained to understand structured and unstructured text with a proprietary reasoning engine infused with medical knowledge reviewed by medical professionals to apply a clinician’s mind to complex and varied medical situations. This ability to apply clinical reasoning to ACR has been demonstrated to offer significant improvements over existing Retrieval-Augmented Generation (RAG) and LLM techniques.

“Our latest research at Mendel marks a significant milestone in the field of AI in general, and healthcare in particular,” said Wael Salloum, Cofounder and Chief Science Officer at Mendel. “We are the leader in clinical reasoning by coupling LLMs with our hypergraph reasoning, enhancing both the effectiveness and efficiency of patient cohort retrieval. This work is critical in paving the way for more robust and scalable clinical reasoning. This breakthrough underscores our commitment to advance the AI field to transform clinical research and improve patient outcomes.”

Key findings of the study include:

This research introduces two types of reasoning to the AI field:

1. Longitudinal Reasoning: Mendel’s neuro-symbolic architecture outperformed pure LLM approaches by efficiently handling the longitudinal nature of unstructured Electronic Medical Records (EMRs). As a patient’s record unfolds over time, the system reasons over the emerging facts, contrasting, rejecting, and consolidating them into a symbolic patient journey. Unlike LLM-only approaches, this approach processes a patient’s EMR just once, offline, to construct a journey that can be queried repeatedly at minimal cost.
2. Large-Scale Reasoning: Mendel’s integration of real-time hypergraph reasoning and a clinical LLM achieved higher Precision and Recall in cohort retrieval tasks. Unlike LLM-only solutions, which process the entire patient database for each query—making them infeasible for healthcare applications—Mendel’s approach maintains a fixed cost per query, regardless of the database size.

Benchmark and evaluation

Mendel’s research introduces a new benchmark task for ACR, featuring a comprehensive query dataset and an evaluation framework. The study compared the performance of Retrieval Augmented Generation (RAG) and LLM-based solutions and Mendel’s neuro-symbolic systems, providing a detailed analysis of their effectiveness and efficiency.

In the evaluation, Mendel had a 1.4K patient data set, and Mendel evaluated several embeddings and found Ada outperformed others. The evaluation report compares Ada with GPT-4 (RAG) to Mendel’s Neuro-symbolic System, Hypercube. F1 score is the key metric used to evaluate the accuracy of models, balancing both precision (how many of the results are relevant) and recall (how many relevant results were identified). This score provides a comprehensive measure of the model’s performance.

Below are the sample results of F1 scores:

1. Medium complexity with most queries (52)
2. Broad cohort size
3. Document count is greater than 74

Future implications

The findings underscore the transformative potential of Mendel’s Neuro-Symbolic AI system by combining LLMs with domain-specific knowledge embedded in hypergraphs. This approach enhances the accuracy and efficiency of cohort retrieval, facilitating more precise patient stratification and targeted interventions for new therapies. It also paves the way for broader applications in clinical research and patient care.

Mendel is offering a free “TryMe” demo to showcase the company’s Neuro-Symbolic AI system.

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K Health, the leading AI Primary Care platform, announced today that it has raised $50M in funding led by Claure Group, with participation from investors including Pablo Legorreta (founder and CEO of Royalty Pharma), and existing investors Mangrove Capital Partners, Valor Equity Partners, and Atreides Management, LP.

Primary care is a critical part of the US healthcare system, essential for improving clinical outcomes and reducing costs, with over a billion visits annually to primary and urgent care facilities. However, a burned-out physician supply and fragmentation from point solutions make access to high-quality longitudinal care out of reach for most people. Most technology solutions today have been applied on the edges of care to reduce administrative burden. Despite the immense potential of AI, these solutions have so far been unable to address the underlying problem of providing high-quality, truly personalized care at scale.

K Health is the only company that has developed peer-reviewed, clinical-grade AI for primary care. K’s co-pilot transforms the primary care visit. Instead of doctors taking patients through lengthy investigations and manually piecing together medical history from EMRs, K’s clinical-grade AI co-pilot takes patients through a personalized chat, grounds the assessment in relevant EMRs, and delivers to the providers the perfect medical chart with patient insights so they can make individualized diagnoses and treatments. This frees up the providers to truly engage with their patients, exercise clinical judgment and put in place a comprehensive follow-up care program. This new model of care delivery using K’s co-pilot achieves dramatically higher quality of care at lower costs vs traditional primary care.

Together with leading health systems, K Health has also been developing a comprehensive longitudinal care program that integrates virtual care with brick-and-mortar to create scalable access to primary care. This integrated care delivery model combines K’s primary care co-pilot, patients’ EMRs, and brick-and-mortar assets of the health system to navigate patients within a system, including diagnostic tests and specialty care. K has moved beyond a vision to scaled application – rebuilding the primary care model that has already helped health systems create a 15% increase to primary care access.

“K Health solves the need to make primary care visits highly personalized by giving doctors AI super powers that enable them to practice at the top of their license. Our primary care platform offers a concierge medical experience, with an assigned provider and 24/7 access to care. When partnered with leading health systems like Cedars-Sinai, this model creates significant benefits to access, clinical outcomes, and patient experience. All you need to get care is your health insurance, a stark contrast to concierge medicine services that typically cost thousands of dollars,” said Allon Bloch, founder and CEO of K Health.

The company has been developing AI technology for over seven years and employs proprietary data sets to highly personalize clinical care for patients.

“As I invest in the AI landscape, I have found it incredibly difficult to discover companies making tangible, real-world progress with AI,” Marcelo Claure, Founder and CEO of Claure Group, said. “K Health is the first company I’ve seen successfully using AI to impact millions of lives. They are addressing some of healthcare’s greatest challenges by providing accessibility to faster, higher-quality, lower cost care on a large scale.”

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Jessica Zan named Senior Director of Clinical Implementations

MyDirectives, the leading innovator in digital advance care planning (ACP), is pleased to announce the appointment of Ron Wozny as senior vice president of marketing and business development and Jessica Zan, RN, BSN, MAMFC, as senior director of clinical implementations. These strategic additions to the leadership team are set to drive the company’s next phase of growth and enhance its commitment to improving patient care through the effective use of digital advanced healthcare decisions documents such as advance directives.

Ron Wozny brings over 20 years of experience in marketing, business development, sales operations, and strategic partnerships within the healthcare industry. Most recently, he was senior vice president of marketing and sales operations for HealthSmart, the largest independent third-party administrator for self-funded health plans, where he orchestrated and scaled holistic integrated marketing programs and demand generation campaigns that contributed to 80% revenue growth over five years. His proven track record of driving growth and building successful brands will be invaluable as MyDirectives continues to expand its footprint.

“I am excited to join MyDirectives at such a pivotal time,” said Wozny. “The company’s dedication to empowering individuals with their healthcare choices is inspiring, and I look forward to leveraging my experience to amplify our message and grow our partnerships. As we continue to expand the scope of our digital ACP solutions, we will ensure that more people have access to the tools they need to communicate their healthcare preferences clearly and effectively.”

Jessica Zan brings over 15 years of clinical experience and expertise in healthcare implementations and has a deep understanding of the complexities of patient care and the importance of effective communication in healthcare settings. Prior to joining MyDirectives, she was director of IT applications – ambulatory for INTEGRIS Health in Oklahoma, directing EHR applications to meet operational needs and align improvements. She also had leadership roles in advance care planning and palliative care coordination, as well as hands-on clinical experience at INTEGRIS. In her role at MyDirectives, Jessica will advise the company’s customers and the healthcare industry on implementing ACP, from workflows, to training, to governance, and technology issues, to ensure successful use of MyDirectives’ ACP solutions.

“It’s an honor to join MyDirectives, a company that is truly transforming the landscape of advance care planning,” said Zan. “My clinical background has always been driven by a commitment to patient-centered care, and I am eager to contribute to the implementation of solutions that support patients, families, healthcare providers, and healthcare payers in making informed and compassionate decisions. Advance care planning is the heart of my passion in healthcare, and I am thrilled to be returning to it as full-time work.”

“We are thrilled to welcome Ron and Jessica to our team,” said Scott Brown, president and CEO for MyDirectives. “Their extensive experience and shared passion for improving patient outcomes align perfectly with our mission at MyDirectives. Ron’s expertise in marketing and business development will be instrumental as we expand our reach and partnerships with industry leaders like Five Wishes and the National POLST Collaborative. Jessica’s clinical background and leadership in healthcare implementations will ensure our enterprise ACP solutions continue to lead the market and meet the highest standards of patient care. Together, they will help MyDirectives drive innovation and make a significant impact in empowering our clients to better deliver true person-centered care.”

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Tebra, the all-in-one platform for independent healthcare providers, announced several new product enhancements released in the second quarter designed to help providers get more time with patients. The announcement comes at the same time the company released a new survey of independent healthcare providers, finding that 85% of respondents agreed that more time with patients would lead to better outcomes, and 56% would like to spend less time in their electronic health record (EHR) system.

Tebra released several product enhancements to simplify workflows, improve the user experience, and save providers time to focus on their patients. Those enhancements included:

• A streamlined problem search user experience for EHR customers that empowers providers to find the correct ICD-10 code in fewer steps
• Updates to electronic prescription status on mobile
• Quick access to patient messages directly from the clinical chart (in beta)
• Improved, easy-to-read pediatric growth charts
• Providing providers the flexibility to customize appointment lengths based on the appointment type for patient online scheduling
• An enhanced profile manager that gives customers more control and autonomy to update their Tebra Care Connect listing
• Faster appointment management by editing directly from the upcoming appointment view within demographics
• Two credit card payment terminal options for Tebra payment customers so they can collect payment at time of service
• Easier to use payout reporting details for Tebra Payments customers

This set of enhancements comes on the heels of the new Tebra survey finding that 93% of independent healthcare providers who responded reported either spending the same time or less time with patients compared with the year before. This is despite the fact that 82% of respondents agreed that the time spent with patients was a key value over the practices owned by large hospital networks or corporations.

“Time is the most valuable resource for any healthcare practice, but for the independent providers we serve it’s a critical competitive advantage,” said Kyle Ryan, Chief Product and Technology Officer at Tebra. “Every day we ask ourselves how to make life a little easier, faster, and better for our customers because we know they give that back to improving patients’ lives. That’s why patients seek out independent providers and why independent providers choose Tebra.”

Tebra’s entire platform of features spanning across EHR, billing and payments, as well as patient experience can be explored in detail at www.tebra.com/demo. The full results of the recent Tebra survey on time with patients among independent healthcare providers can be found on www.tebra.com/theintake.

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Konica Minolta and Apollo are collaborating with AWS for the cloud-based integration of the Exa Platform and arcc using AWS HealthImaging (AHI). Utilizing AWS’ AHI services allows Konica Minolta and Apollo to focus on delivering production workflow software and clinical functionality for imaging customers with AHI managing the infrastructure, including Platform as a Service (PaaS). Customers gain advantages from the expanded depth of a comprehensive solution.

The Exa Platform provides a single database and single application across all modules, driving efficiencies and eliminating redundancies. Fast, secure access to images from anywhere using Server-Side Rendering and a Diagnostic Zero Footprint Viewer with full toolsets is a hallmark of the Exa Platform.

“Our partnership with Apollo brings together two industry leading Healthcare IT solution providers with a shared vision of interoperability, enabling our customers with seamless access to all their clinical data,” said Kevin Chlopecki, Chief Operating Officer, Konica Minolta Healthcare HCIT. “With Apollo and Konica Minolta having an existing partnership with AWS, customers benefit from a unified cloud platform ensuring high performance, reliability, security and scalability.”

arcc serves as a cornerstone for health systems, managing clinical workflows that cannot be handled by a VNA or viewer alone. arcc facilitates the organization and accessibility of medical imaging data and digital asset management across multiple image generating departments. By consolidating image viewing onto a unified interface, arcc streamlines clinical workflows, enhances efficiency and fosters seamless collaboration throughout the healthcare ecosystem.

Apollo Founder and CEO, Mark Newburger, said, “We look forward to collaborating with Konica Minolta Healthcare. This partnership will enable us to offer a complete multidisciplinary medical imaging ecosystem by integrating our innovative VNA and digital asset management platform with Konica Minolta Healthcare’s diagnostic imaging expertise.”

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Key Features of BanjoConnect:

• Enhanced Operational Efficiency: By presenting relevant documentation and criteria to both providers and reviewers, BanjoConnect expedites the decision-making process, significantly reducing administrative burdens.
• Improved Communication: Facilitating real-time interactions between PA reviewers and providers, this solution dramatically reduces the number of abandoned cases.
• Greater Accessibility: Quick access to clinical criteria and simplified PA submission processes streamline care delivery and improve overall efficiency.
• Reduced Member Disruption: Ensuring timely care and prompt review of prior authorizations, BanjoConnect minimizes disruptions for members.
• Regulatory Compliance: Assisting organizations in meeting federal and state requirements, this tool helps avoid penalties and build trust with regulatory bodies.
• Competitive Advantage: Leveraging advanced technology, BanjoConnect positions organizations at the forefront of the rapidly evolving healthcare market.

BanjoConnect’s state-of-the-art technology is particularly critical in ensuring compliance with CMS Interoperability and Prior Authorization Final Rule (CMS-0057-F) and state legislation like Washington State’s WA HB 1357 through the integration of our Composer decision trees into EHR interfaces. As additional states like Vermont and Illinois introduce similar legislation, BanjoConnect is poised to:

• Deliver determination requirements in multiple formats (FHIR, HL7, NCPDP, Custom API, etc.)
• Ensure compliance with both current and upcoming laws
• Address medical and pharmacy regulations across various states and business lines

Saar Mahna, CEO of Banjo Health, said “BanjoConnect is not just an advancement; it’s a revolution in how we approach prior authorization. This innovation epitomizes our commitment to reimagining healthcare workflows, empowering timely access to appropriate care. We’re excited to provide healthcare professionals with tools that not only meet regulatory demands but also enhance member outcomes.”

Banjo Health is on a mission to “empower timely access to appropriate care.” Whether utilizing our full suite of solutions or selected components, partner with Banjo Health to reimagine your healthcare workflows and achieve timely access to appropriate care.

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FrontRunnerHC, a leading healthcare data automation platform provider, today announced an agreement with athenahealth, Inc. through the company’s Marketplace program. As part of the athenahealth^® Marketplace, this newly integrated application is now available to athenahealth’s growing network of healthcare providers to streamline registration efforts, promote clean billing, and provide a better patient experience powered by upfront access to clean patient information.

FrontRunnerHC’s top-tier insurance discovery and eligibility workflow methodology, combined with its powerful collection analysis capabilities, gives healthcare providers a new edge. The application makes accurate, up-to-date patient insurance, demographic, and financial information easily accessible throughout the patient care journey. When integrated with athenahealth’s revenue cycle management tool to blend clinical and financial insights and provide a comprehensive view of each patient, FrontRunnerHC nearly eliminates eligibility-related denials, boosts practice profitability, and ensures patients receive exceptional care.

“This is an outstanding opportunity to join forces with an industry powerhouse like athenahealth. The seamless integration of FrontRunnerHC’s cutting-edge technology enables healthcare providers of any size to streamline essential processes, including insurance discovery, eligibility verification, and demographic checks, right from the very first patient interaction. This collaboration promises to elevate efficiency and enhance patient care like never before,” said John (JD) Donnelly, Founder & CEO, FrontRunnerHC. “From scheduling appointments, to billing and follow-up care, access to clean patient data empowers these providers to deliver exceptional care while maximizing reimbursements and staff productivity.”

athenahealth is a leading provider of network-enabled software and services for medical groups and health systems nationwide. Its electronic health records, revenue cycle management, and patient engagement tools allow anytime, anywhere access to drive better financial outcomes for practices and enable providers to deliver better quality care. athenahealth’s vision is to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. As a Marketplace partner, FrontRunnerHC joins a community of innovative, like-minded healthcare professionals working to bring best-in-class solutions to the athenahealth provider base.

To learn more about FrontRunnerHC’s new integrated application, please visit FrontRunnerHC’s product listing page on the Marketplace.

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