“AI is at the heart of our solutions, enabling customers to stay ahead of the curve and address business challenges quickly and efficiently,” said Dan Doman, Chief Product Officer at Upland Software. “We put the success of our customers first, continuing to innovate across our broad portfolio and leverage the transformative value of AI while maintaining security standards and minimizing risk. We are proud that the dedication and passion of our team members in driving results for our customers is shown through these G2 recognitions.”

A recent Qvidian reviewer, Keith G. at a mid-market size company, said, “Over the last few years, I’ve been contacted by several competing proposal management software companies with claims of a better product at a better price. In pretty much every case, I’ve found that after a short conversation the software is more expensive and does not have the robust functionality that Qvidian has. If there’s a better (or even similar) product on the market, I haven’t seen it.”

Adestra

• High Performer – Americas Regional Grid for Email Marketing
• High Performer – Grid Report for Email Marketing

InGenius

• Easiest Doing Business With – Relationship Index for Contact Center
• High Performer – Grid Report for Contact Center

InterFAX

• Best Est. ROI – Small-Business Results Index for Online Fax
• Best Results – Small-Business Results Index for Online Fax
• Most Implementable – Small-Business Implementation Index for Online Fax
• Leader – Grid Report for Online Fax
• Leader – Mid-Market Grid Report for Online Fax

Panviva

• High Performer – Enterprise Americas Regional Grid Report for Contact Center Knowledge Base
• High Performer – Enterprise Grid Report for Contact Center Knowledge Base
• High Performer – Enterprise Americas Regional Grid Report for Customer Self-Service
• Leader – Enterprise Grid Report for Knowledge Base
• Leader – Enterprise Grid Report for Knowledge Management
• Leader – Momentum Grid Report for Contact Center Knowledge Base
• Leader – Grid Report for Knowledge Base
• Leader – Grid Report for Knowledge Management

PSA

• Highest User Adoption – Small-Business Implementation Index for Professional Services Automation
• Leader – Canada Regional Grid Report for Professional Services Automation

Qvidian

• Easiest Doing Business With – Mid-Market Relationship Index for RFP
• Easiest Setup – Mid-Market Implementation Index for RFP
• Highest User Adoption – Mid-Market Implementation Index for RFP
• Leader – Momentum Grid Report for RFP
• Leader – Enterprise Grid Report for Proposal
• Leader – Mid-Market Grid Report for RFP
• Leader – Small-Business Grid Report for RFP
• Leader – Grid Report for RFP
• Leader – Enterprise Grid Report for RFP
• Leader – Grid Report for Proposal
• Leader – Momentum Grid Report for Proposal

RightAnswers

• Users Most Likely to Recommend – Enterprise Results Index for Contact Center Knowledge Base
• High Performer – Grid Report for Knowledge Base
• High Performer – Grid Report for Knowledge Management

Second Street

• Best Meets Requirements – Mid-Market Usability Index for Lead Capture
• Easiest to Use – Mid-Market Usability Index for Lead Capture
• Easiest Admin ­– Mid-Market Usability Index for Lead Capture
• Best Results – Results Index for Sweepstakes
• Easiest Doing Business With – Relationship Index for Lead Capture
• Easiest Doing Business With – Mid-Market Relationship Index for Lead Capture
• Best Support – Mid-Market Relationship Index for Lead Capture
• High Performer – Mid-Market Americas Regional Grid Report for Lead Capture
• High Performer – Mid-Market Grid Report for Lead Capture
• High Performer – Small-Business Americas Regional Grid Report for Email Marketing
• High Performer – Americas Regional Grid Report for Email Marketing
• High Performer – Small-Business Grid Report for Email Marketing
• High Performer – Small-Business Grid Report for Lead Capture
• High Performer – Grid Report for Email Marketing
• Highest User Adoption – Implementation Index for Sweepstakes
• Leader ­– Grid Report for Sweepstakes
• Leader – Americas Regional Grid Report for Lead Capture
• Leader – Grid Report for Lead Capture
• Leader – Small-Business Americas Regional Grid Report for Lead Capture
• Most Implementable – Small-Business Implementation Index for Sweepstakes
• Highest User Adoption – Small-Business Implementation Index for Sweepstakes
• Users Most Likely to Recommend – Small-Business Results Index for Lead Capture
• Users Most Likely to Recommend – Results Index for Lead Capture

“Rankings on G2 reports are based on data provided to us by real software buyers,” said Sara Rossio, Chief Product Officer at G2. “Potential buyers know they can trust these insights when researching and selecting software because they’re rooted in vetted, verified, and authentic reviews.”

G2 is the world’s largest and most trusted software marketplace. More than 80 million people annually – including employees at all Fortune 500 companies – use G2 to make smarter software decisions based on authentic peer reviews.

To learn more about Upland’s products, visit https://uplandsoftware.com/products/.

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Kim Basile has been named Kyndryl’s new CIO, succeeding Michael Bradshaw, who is assuming leadership of the company’s Applications, Data and AI practice. Additionally, Nicolas Sekkaki has been named the Practice Leader for Kyndryl’s Cloud practice. 

“I am pleased to announce Kim as our new Chief Information Officer,” said Martin Schroeter, Chairman and CEO. “Kim has been a vital leader in Kyndryl’s digital transformation, which makes for a smooth transition to CIO. She has deep expertise in cyber security, risk mitigation, compliance and business resiliency, which makes her an ideal candidate for this role.”

“After successfully leading our ambitious technology transformation, I am thrilled that Michael will apply his experience and insight in applications, data and AI to support our customers,” continued Schroeter. “His relentless focus on achieving results and his deep expertise make him the ideal leader for this role.”  

“I am also excited that Nicolas will be leading our Cloud practice,” Schroeter added. “He will use his deep industry, data and AI expertise to drive our largest practice and enable our customers’ digital transformations and modernization journeys in cloud.”

As Kyndryl’s new CIO, Kim will be responsible for building upon the technology foundation that Kyndryl’s CIO team has developed over the past two years. She will also focus on driving continuous improvement and enhancing the employee experience. Kim’s career experience includes positions of increasing responsibility at Lockheed Martin, Leidos and Vanguard, prior to joining Kyndryl.

In his role as Senior Vice President and Global Practice Leader for Applications, Data and AI, Michael will work in close partnership with Kyndryl Consult, our strategic alliance partners and our other practices, to prioritize and focus on helping customers modernize their complex technology environments and implement AI. He most recently served as Kyndryl’s Chief Information Officer and prior to that held senior leadership positions at NBCUniversal Media, Lockheed Martin and IBM.

As Senior Vice President and Global Practice Leader for Cloud, Nicolas will help support Kyndryl’s customers as they seize opportunities to modernize and transform with Cloud. He most recently served as Kyndryl’s Global Practice Leader for Applications, Data and AI. Prior to Kyndryl, he held several leadership roles at CMA CGM, IBM and SAP.

“Each of these appointments align well with our strategy, market demand and secular trends. They will help us accelerate our growth and support our customers now and for the long-term,” Schroeter concluded.

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As a trailblazer with over two decades of expertise in digitising and transforming global telecom operations, Wavenet’s CEO, Suren Pinto, captivated the audience at the ‘AI at Scale’ forum. His presentation, titled ‘Copilot to Autopilot – A Telco’s AI Roadmap for Hyperconnected CX,’ detailed Wavenet’s cutting-edge Contact Center AI solutions that are revolutionising major telecom companies in Colombia, Cambodia, and Bolivia. Pinto underscored the transformative potential of intelligent and immersive customer experiences in a world driven by convenience and hyperconnectivity. He explained how integrating Copilot and Autopilot technologies is set to redefine telco roadmaps, ushering in a seamless and intuitive future for customer interactions. Additionally, Pinto demonstrated the future potential of customer experience (CX) with Apple Vision Pro-led demonstrations, showcasing the confluence of intelligent and immersive technology.

Reflecting on the event, Wavenet VP of Marketing and Communications, Peumi Rodrigo, expressed, “Returning to DTW in Copenhagen this year was a tremendous opportunity that solidified our positioning as a Bronze Partner. We received phenomenal feedback on our telecom solutions. Our state-of-the-art contact centre AI, zero-touch digital marketplace, and next-gen low-code/no-code development studio applications exemplify our commitment to revolutionising the telecom industry at an exponential pace. Our focus on intelligent and immersive customer experiences, combined with our array of value-added solutions and trusted by customers globally with continuous innovations, positions us to drive significant industry transformation.”

Wavenet’s innovative excellence was further recognised at DTW with the prestigious Open Innovation Catalyst Award for the ‘Gen AI Powered Toolkit for Network and Service Management.’ This groundbreaking initiative, in collaboration with key industry players such as Clarity Global, du, Mobily, Mobitel (Pvt) Ltd, PLDT, Smart Communications, Inc., Sri Lanka Telecom, Telekom Malaysia, Tech Mahindra, Nart Informatics – TechNarts, Telia, TurkNet, and Waylay, aims to revolutionise network resource management, ensuring peak performance and customer satisfaction through generative AI-based solutions.

With strategically located offices in Singapore, Colombia, Africa, Australia, Malaysia, Romania, and Sri Lanka, Wavenet is a global ISV dedicated to driving intelligent digital transformation across the telecommunications and digital enterprise sectors, influencing billions of users worldwide.

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For the second year in a row, Ingram Micro has been named Hewlett Packard Enterprise’s (HPE) Global Distribution Partner of the Year. Presented during the HPE Partner Growth Summit 2024 on June 17 in Las Vegas, the honor recognizes Ingram Micro’s commitment to and success in delivering value to HPE partners who are helping customers succeed on their digital transformation journeys. It also reflects Ingram Micro’s strong performance, innovative solutions, and meaningful business results.

“Ingram Micro is proud to once again be named HPE’s Global Distribution Partner of the Year,” said Eric Kohl, vice president, Global Vendor Engagement, Ingram Micro. “Our valued, long-standing relationship with HPE is centered on helping our mutual channel partners realize their growth potential. Through innovative education, support, services, solutions, and financing options, we are enabling our joint partners to do more, sell more, and grow more at scale.”

Key drivers behind Ingram Micro’s repeat win include:

• Critical capabilities that support both the SMB and enterprise markets
• Growth in its core Silver Business and Proximity (SBP) reseller business
• Deep focus on Modular Storage Array (MSA)
• Strong Alletra SBP activation
• Leadership in growing HPE GreenLake among SBP partners

“The 2024 HPE Partner Awards are a recognition of the focus and dedication these companies continue to make in delivering successful business outcomes for their customers,” said Simon Ewington, VP of Worldwide Channel & Partner Ecosystem, HPE. “Partnering is in our DNA, and celebrating the tremendous investment these winners made in HPE innovation is one way we can showcase the impressive results we deliver together for customers.”

“Congrats to Ingram Micro on being named HPE’s Global Distribution Partner of the Year again,” said Michael Vaught, Chief Revenue Officer for Computer Transition Services Inc. (CTSI). “Over the course of our 20-year relationship with Ingram Micro, the team has time and again proven their commitment to driving our success. We value Ingram Micro’s deep HPE product knowledge, flexible financing offerings and proactive and supportive approach in all they do—including encouraging us to attend an HPE Sales Summit where we were able to get the technical and financial information needed to introduce a new HPE solution to our customers. Knowing our business and anticipating our needs is what makes Ingram Micro so valuable to us.”

“Ingram Micro excels as a true value-added distributor, delivering comprehensive technology solutions from creative design to seamless fulfillment,” said Fernán Font, Director, Font Tecnologia. “Ingram Micro’s expertise and commitment have ensured efficient, comprehensive solutions that drive success to our business. Trust Ingram Micro for exceptional service and reliable execution.”

“Ingram Micro has been a long-term partner that empathizes and makes the commitment to its business partners a reality, by supporting through training, finance solutions, and innovation, playing a key role in the growth of our company,” said Carlos Stange, Gerente General, Cass.

For more information, channel partners can engage their Ingram Micro representative.

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A new study from Sage, the leader in accounting, financial, HR, and payroll technology for small and mid-sized businesses (SMBs), reveals the evolving role of technology channel and reseller partners in the U.S. and Canada. The study indicates a shift from point solutions providers and integrators to strategic advisors for SMBs, unlocking significant growth opportunities and paving the way for greater digital agility.

The report, ‘Small and medium-sized business demand for digital advisory services fuels IT channel growth’, surveyed 2,800 technology channel decision-makers globally, including in the U.S. and Canada, to better understand the key drivers impacting the IT channel and reseller market today.

The research highlights that the majority of technology resellers in the U.S. (59%) and Canada (52%) have shifted their focus toward providing strategic advice and services, aiming to improve SMBs’ ability to swiftly adapt to market shifts, new technological breakthroughs and evolving customer demands.

The report found that almost three-quarters of SMBs in the U.S. (73%) and Canada (74%) see investing in digital agility as a high priority, believing it will drive business growth (30%), followed by enhance competitiveness in the U.S. (25%), and increase efficiency in Canada (26%).

“These findings mark a significant shift within the channel industry. The move toward more personalized solutions and stronger customer relationships is revolutionizing our support for SMBs,” says Sippora Veen, VP Global Partner Marketing at Sage. “With the adoption of advanced technologies like AI, and a commitment to building skills, we are better positioned to help SMBs face challenges and thrive in the digital era. This collaboration is essential for fostering innovation and mutual growth.”

Key findings include:

• Shift to Advisory Roles: U.S. and Canadian channel leaders are split on what is driving the shift to advisory roles with U.S. leaders citing the use of technology and data analytics for personalized solutions (59%), increased competition in the market requiring differentiation and value-added services (57%) and desire to build stronger customer relationships (55%). In Canada, leaders attribute the shift to the need to keep up with shifting customer demands (56%) and building stronger customer relationships (53%).
• Digital Agility of SMBs: Almost two-thirds of Canadian SMBs (64%) and half of SMBs (51%) in the U.S. are recognized as ‘fairly digitally agile’ by channel leaders, highlighting their quick adoption of technologies that enhance efficiency and customer experience. However, only 39% of U.S. and 28% of Canadian partners feel SMBs are adequately prepared for future disruptions. Continuous investment in digital tools and training, supported by channel partners, is essential for maximizing the benefits of a digital-first approach.
• Challenges in Driving Digital Agility: The report identifies the main obstacle preventing channel partners from effectively supporting SMBs as the complexity of technology and integration processes. In the U.S., channel partners face significant challenges in providing advisory services, primarily due to keeping up with evolving technology and balancing priorities (both at 48%), along with SMB resistance to advisory services (45%). Similarly, in Canada, nearly half of the channel partners (47%) cite the complexity of technology and integration processes as the top hindrance to supporting SMBs’ digital agility journey.
• Adoption of Innovative Technologies: The majority of U.S. channel partners are focused on driving the adoption of innovative technologies (59%), while 52% of Canadian resellers are prioritizing offering strategic advice and solutions. This is to ensure that SMBs not only access but effectively utilize technology to enhance responsiveness and competitive edge in a rapidly changing market.
• Critical Technologies: Channel leaders in both Canada (62%) and the U.S. (56%) believe cybersecurity solutions are the most instrumental in fostering digital agility. AI and automation followed closely, with 58% in Canada and 56% in the U.S. finding these as the second most critical technologies. Focusing on these areas can enhance SMB efficiency, and security.

“Having spent over 25 years in the channel, I have observed a shift within the SMB market propelled by the need for growth, competitiveness, and efficiency. More SMBs are now prioritizing digital agility to remain competitive and resilient in a constantly evolving business environment,” says Susan Vincent, Managing Director, Baker Tilly and Sage Partner. “As channel leaders, we must shift towards a consultative approach to support our customers and help them activate the latest technologies with ease. It’s time to adapt and stand out.”

Sage’s research underscores the importance of deepening collaboration between IT resellers and SMBs to fully harness new technologies and enhance resilience against market changes. By focusing on areas like cybersecurity, digital transformation, and operational efficiency, IT resellers can boost their growth while helping SMBs successfully navigate these challenges.

“Digital agility is the new currency for SMBs, and channel partners play a critical role in enabling businesses to leverage innovative solutions that optimize operations, improve efficiency, and enhance profitability. With technology evolving so quickly, it’s crucial for us to stay ahead of the curve and adopt the correct tools as soon as possible,” says Robert Colelli, Managing Principal, Operations, Cresa Toronto. “AI and cybersecurity are key in driving our digital agility and we rely on our IT suppliers to help us identify and deploy the right solutions that are tailored and adaptable to our growth strategy. With their support and invaluable advice, we can navigate the challenges of digital transformation much easier and increase our ability to pivot as necessary in a challenging economic landscape.”

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“We are immensely proud to receive this prestigious recognition from Microsoft,” said Gil Ron, co-founder and CEO of 2bcloud. “This award underscores our commitment to delivering innovative cloud solutions that drive growth, efficiency, and scalability for our customers. Our collaboration with Microsoft enables us to provide unparalleled support and expertise, empowering our clients to achieve their cloud goals.”

“I am incredibly proud of 2bcloud for winning this award,” said Maggie Sorek, Director, Partner Commercial Lead, Israel at Microsoft. “It comes as no surprise given their dedication, expertise, and the remarkable results they delivered while leading their customers in the digital and AI transformation journey. 2bcloud’s success is a testament to their hard work and the strong partnership we share.”

The Microsoft Partner of the Year Awards recognize Microsoft partners that have developed and delivered outstanding Microsoft Cloud applications, services, devices, and AI innovation during the past year. Awards were classified in various categories, with honorees chosen from more than 4,700 nominations from more than 100 countries. 2bcloud was recognized for providing outstanding solutions and services in the category of Microsoft Azure.

2bcloud is uniquely positioned as a dedicated partner for startups and digital-native companies, focusing solely on helping these innovative businesses manage their day-to-day challenges in Azure. With a proven track record of serving over 400 customers, 2bcloud excels in implementing the most advanced cloud solutions. The company provides end-to-end support, offering 24/7 availability with an average first response time of less than 10 minutes. This dedication to customer success and technological excellence sets 2bcloud apart in the industry.

“Congratulations to the winners and finalists of the 2024 Microsoft Partner of the Year Awards!” said Nicole Dezen, Chief Partner Officer and Corporate Vice President at Microsoft. “The momentum generated by numerous AI & Copilot announcements this year fueled innovation from our partners, enabling groundbreaking services and solutions to customers. I am inspired by the capability and creativity in our partner ecosystem and this year’s winners beautifully demonstrate the best of what’s possible with AI and the Microsoft Cloud.”

The 2024 Microsoft Partner of the Year Awards are announced ahead of MCAPS Start for Partners, Microsoft’s digital event on July 10th and 11th. Partners will receive recognition at MCAPS Start for Partners ahead of in-person celebrations during the week of Microsoft Ignite in November. Additional details on the 2024 awards are available on the Microsoft Partner blog. The complete list of categories, winners, and finalists can be found at Microsoft Partner of the Year Awards.

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Altair (Nasdaq: ALTR), a global leader in computational intelligence, is thrilled to welcome Devoteam as a new channel partner for the EMEA region. Within the partnership, Devoteam will offer Altair’s leading data analytics and artificial intelligence (AI) solutions to its customers throughout the EMEA region.

“Partnering with Devoteam underscores our dedication to shaping the future of technology,” said Kimon Afsaridis, managing director of Eastern Europe and vice president of indirect EMEA sales, Altair. “This partnership marks a pivotal moment in our global expansion strategy, reinforcing our mission to lead and innovate in AI and beyond.”

“Together, Devoteam and Altair will help industrial companies harness the power of data to improve their efficiency, productivity, and competitiveness,” said Pablo Martin, industry and retail business unit director, Devoteam. “This collaboration is an important step in our commitment to help companies, particularly in the industrial sector, better their digital transformation efforts.”

Devoteam boasts more than 25 years of passion for tech and more than 11,000 tech-native specialists in offices in 25 countries. The company believes that technology combined with strong human values can drive change for the better, and specializes in managing large-scale projects while remaining agile enough to deliver customized solutions.

Altair works with a global network of channel and technology partners. To learn more or to become a partner, visit https://altair.com/altair-partners.

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WSO2, the leader in digital transformation technology, today announced that it has been named an overall leader, product leader, innovation leader, and market leader in the KuppingerCole Analysts’ 2024 CIAM Platforms Leadership Compass report published on June 3, 2024. The report is based on KuppingerCole’s evaluation of 24 leading vendors in the consumer identity and access management (CIAM) market, also known as customer IAM. WSO2 is making a reprint of the report available for download here.

Since the previous CIAM Platforms Leadership Compass was published in 2022, the range of use cases for CIAM has notably expanded from business-to-consumer (B2C) to a range of business-to-business (B2B) models. 

According to the 2024 KuppingerCole report, “Historically, the “C” in CIAM was generally assumed to stand for consumers. CIAM first evolved to meet the demands that consumer-facing applications have that are functionally different from workforce/enterprise IAM. These are still the largest types of use cases that CIAM solutions cater to. However, CIAM systems have been adapting to B2B customer scenarios as well. Some vendors report that the B2B CIAM segment is growing faster than pure B2C implementations. Moreover, with the many organizations shifting to the Identity Fabrics model, it is necessary that CIAM solutions address both B2B and B2C use cases equally well.”

“We have put a priority on giving our customers the flexibility to support both their B2B and B2C CIAM scenarios to scale business models, broaden their market reach, and speed time to market—all while easily adapting their customer experience for distinct audiences to optimize user engagement,” said Geethika Cooray, WSO2 vice president and general manager of identity and access management at WSO2. “We are honored to be recognized as a leader in the overall, product, innovation and market categories of KuppingerCole’s 2024 CIAM Platforms Leadership Compass report. We view it as validation of our commitment to offering CIAM solutions that support enterprises’ increasingly sophisticated digital business models while creating rich, trusted digital experiences that drive customer adoption, loyalty and growth.”

Evaluating WSO2’s CIAM Capabilities
The 2022 CIAM Platforms Leadership Compass report evaluated WSO2’s suite of solutions for IAM/CIAM, including WSO2 Identity Server open-source software, WSO2 Private Identity Cloud single-tenant SaaS solution, and the Asgardeo identity as a service (IDaaS). The report awarded WSO2 the highest ranking, “strong positive,” in four of five categories: security, deployment, interoperability, and usability, as well as a “positive” ranking in the functionality category. WSO2’s leadership across the product, innovation and market categories resulted in the company being named an overall leader in the report. 

In evaluating WSO2, KuppingerCole Lead Analyst John Tolbert notes in the report. “Their solutions are designed for developers and as such are very extensible. Any organization that needs a modern, dev-centric CIAM should have WSO2 on their shortlist.”

Enabling Developers to Harness the Power of CIAM
WSO2’s CIAM suite manages more than 1 billion identities each year for businesses and government organizations worldwide. The uniquely extensible, API-driven products enable developers to harness the power of CIAM without being security experts in their preferred environment: on-premises, private cloud, SaaS or hybrid. They incorporate the ability to federate, authenticate and manage identities; bridge across heterogeneous identity protocols; and secure access to web and mobile applications along with API-based endpoints. 

Building on the proven B2C capabilities of WSO2’s IAM/CIAM offerings, the newest releases of WSO2 Identity Server, WSO2 Private Identity Cloud, and Asgardeo IDaaS all provide extensive B2B organization management functionality, which uniquely enables organizations to create multiple levels of B2B organizational hierarchies. To learn more about WSO2’s CIAM solutions, visit https://wso2.com/identity-and-access-management/ciam.

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MEF, a global industry association of network, cloud, security, and technology providers accelerating enterprise digital transformation, today released “State of the Industry Report: SASE – Validating Cyber Defense in an Era of Unprecedented Threats,” a comprehensive report that explores multiple factors dramatically increasing the risk of major cyberattacks worldwide. These ever-expanding threats are rapidly outpacing the ability of governments, organizations, and cybersecurity professionals to manage them. The report explains how enterprise networking and cybersecurity decisionmakers can utilize MEF standards-based SASE certification to choose the best solutions with validated cyber defense effectiveness and application performance.      

According to the report, many organizations are responding to today’s high-risk threat environment by prioritizing investment in SASE, a cloud-based cybersecurity model, to advance secure digital transformation. SASE solutions protect users, devices, and applications at scale regardless of their location, combining network connectivity via SD-WAN, cloud-based security including Zero Trust (ZT) and Security Service Edge (SSE), and subscriber policies, to provide a high level of application performance and a tightly integrated set of security capabilities.

Key findings include:

• Industry Collaboration Essential: Stronger collaboration to develop effective, standardized and scalable cybersecurity solutions to protect critical infrastructure is essential. The SASE market is a logical focal point for collaboration.
• Increased Investments: Global spending on cybersecurity, the top area of technology investment in 2024, is expected to increase at double-digit rates. According to Gartner, nearly 40% of CIO’s will or plan to deploy SASE solutions by mid-2025.
• MEF Standards and Certification Drive Adoption: SASE industry standards and certification programs like MEF’s are crucial for ensuring consistent terminology, interoperability, and validated security effectiveness of SASE solutions, building trust, and accelerating adoption.

Benefits of Standards-Based SASE Certification
The MEF SASE certification program detailed in the report represents the latest major development in a decade-long networking transformation, emphasizing adoption, standardization, and certification of SD-WAN, SASE, ZT, SSE, and Network-as-a-Service (NaaS) solutions. This effort aims to align stakeholders on common terminology, instill confidence in services and technologies, enhance industry efficiency, and accelerate SASE adoption and market growth. MEF SASE certification comprises three individual certification programs for SD-WAN, ZT, and SSE. Upon achieving all three separate certifications, a final SASE certification is issued.

“With cybercrime projected to cost the global economy $10.5 trillion by 2025, the risk of cyberattacks against enterprises and critical infrastructure has never been greater,” said Pascal Menezes, CTO of MEF. “MEF’s latest report makes clear that certified SASE services provide the comprehensive protection needed for digital transformation. As organizations transition from SD-WAN to SASE and ultimately to NaaS with integrated SASE, standardized solutions delivered across automated ecosystems will be crucial to effectively combat rising cyber threats.”

Research Firms Shed Light on SASE
In addition to MEF’s own analysis of market trends, the report incorporates major findings from numerous market research firms on the evolving SASE market, including market growth estimates, key adoption drivers, migration challenges, and steps organizations can take to overcome these challenges. MEF coordinated with the following firms for inclusion of research content in the report: AvidThink, Dell’Oro Group, Frost & Sullivan, Gartner, IDC, Omdia, TeleGeography, and Vertical Systems Group.

Organizations Supporting SASE Certification Program
The following five SASE technology suppliers currently are engaged in the MEF SASE certification program: Cisco, Fortinet, Palo Alto Networks, Versa Networks, and VMware by Broadcom. The program is also supported by MEF’s Board of Directors, which includes senior executives from AT&T Business, Colt Technology Services, Comcast Business, Console Connect by PCCW Global, Liberty Latin America, Lumen, Microsoft, Orange Wholesale International, Sparkle, and Verizon Business Group.

To access the full report and gain deeper insights into the importance of standardized and certified SASE solutions, visit www.MEF.net/SASE.

CyberRatings.org is MEF’s Accredited Test and Certification Partner (MEF-ATCP) for SASE, utilizing testing methodologies powered by Keysight and Spirent. To learn more about MEF’s SASE standards and certification program, visit MEF 3.0 Certifications for SASE.

To engage with MEF on SASE and learn how service and technology providers can participate in the SASE certification program contact SASE@mef.net.

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ABBYY for a second time is recognized as a Leader in the 2024 Gartner® Magic Quadrantfor Process Mining Platforms. ABBYY’s process intelligence platform, ABBYY Timeline, was the first to highlight the importance of unstructured and semi-structured documents driving processes and is considered a game changer for customers needing to make decisions that are actionable in real time.

ABBYY uniquely provides critical data to process mining and task mining that increases insights into how processes are behaving. Coupled with its comprehensive suite of services including process experts, technical account managers, trainers and a strong partner global ecosystem, customers have reported successfully achieving process optimization. In fact, Gartner estimates that “by 2026, 25% of global enterprises will have embraced process mining platforms as a first step to creating a digital twin for business operations, paving the way to autonomous business operations.”

Simon Higgs, Director of Business Transformation and Optimization for Measurement Solutions at Emerson,recentlycommented, “ABBYY Process Intelligence has helped us make a real cultural change: to rely on data and make data-driven improvements. The data doesn’t lie. I felt like we were in safe hands being able to leverage the experience ABBYY has had in process mining.”

As a result of the company’s strategy and execution, ABBYY process intelligence annual recurring revenue (ARR) increased 100% in 2023. Organizations such as Emerson and Société General reported significant operational excellence and cost savings using ABBYY Timeline at the recently held ABBYY AI Summit. Their intelligent automation journeys echo the key drivers noted in the Gartner report to “increase digital transformation efforts, grow process visibility requirements, and increase demand for business operations resilience.”

“It is an honor to again be recognized as a Leader in the Gartner Magic Quadrant for Process Mining Platforms. We work closely with global enterprises to better understand the complexities of their ad hoc processes and their dependencies on unstructured documents to run their business effectively. This intimate knowledge enables us to continuously expand and enhance our process intelligence capabilities with ABBYY Timeline,” commented Bruce Orcutt, Chief Marketing Officer at ABBYY. “We know organizations have many choices in the competitive landscape, but it takes more than theory, canned demos, and giving freebies to make an impact. Our comprehensive suite of capabilities and services translate to customers receiving the white glove treatment that illustrates our commitment to their success.”

​Furthermore, strategic partnerships with SS&C Blue Prism, Doculabs, Novelis, and others are expanding worldwide adoption and use cases of ABBYY Timeline.

Learn more about ABBYY Timeline by accessing the Gartner Magic Quadrant for Process Mining platforms at https://www.abbyy.com/resources/report/abbyy-named-leader-2024-gartner-magic-quadrant-for-process-mining-platforms/.

Gartner, Magic Quadrant for Process Mining Platforms, Marc Kerremans, David Sugden, Nick Duffy, et al, 29 April 2024.

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